Malcolm Mitchell

System Engineer

Quantum Dynamics, Inc.

July 2026 - Present | Fort Johnson, LA

System Administrator

Consolidated Networks Corporation

Oct 2024 - July 2026 | Fort Johnson, LA

Managed JRTC CTC-IS Infrastructure and conducted rigorous STIG Audit checks.
Administered vSphere environments, Synology NAS systems, and RHEL 8 servers.
Oversaw Windows Server 2022 and Windows 11 Pro workstation deployments.
Utilized Desktop Central Management Engine and SolarWinds for robust system monitoring.
Performed hardware lifecycle management including swapping Cisco Switches and HITS/MILES equipment.
Authored and updated Corporate SOP Manual Processes.

Computer Support Specialist

Byrd Regional Hospital

Dec 2022 - Oct 2024 | Leesville, LA

Managed and maintained a complex network infrastructure of 50 servers, 30 switches, and 15 routers.
Migrated physical servers into virtualized environments using VMware and Hyper-V technology.
Ensured strict compliance with HIPAA industry standards regarding data privacy and security.
Developed scripts and automation tools to streamline repetitive IT tasks.
Configured firewalls, conducted vulnerability assessments, and optimized server performance.
Award: Employee of the Month (2024)

Manager

Computer Allies Inc.

Jan 2019 - July 2022 | Natchitoches, LA

Installed and managed entire site production network infrastructures, including Domain Controllers and workstations.
Provided ongoing support to a minimum of 10 small business sites simultaneously.
Diagnosed and repaired complex hardware/software issues across Windows (1-11), macOS, Linux (Ubuntu/Mint), and Android systems.
Performed intricate board-level repairs, including motherboard capacitor soldering.
Managed inventory, automated backups, and established disaster recovery protocols.

System Engineer